FAQ:
Frequently Asked
Questions
1. Market Entry
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How long does it take to enter the Russian market from start to first sale?
With our integrated 90-Day Market Entry Framework, most clients achieve their first shipment to Russian distributors within 3 months. The timeline varies based on product certification requirements and logistics setup.
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Do you work with specific types of products or industries?
We specialize in fast-moving consumer goods (FMCG) from Southeast Asia, including food & beverages, cosmetics, textiles, and household goods. Our network is strongest in these sectors.
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How do you determine if my product will succeed in Russia?
We conduct a preliminary Market Viability Assessment, analyzing local competitors, pricing, demand trends, and regulatory fit. This assessment is part of our initial consultation at no cost.
2. Logistics & Supply Chain
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What does your end-to-end logistics service include?
We organize the complete supply chain: from coordinating reliable freight partners and optimizing shipping routes to managing all import/export documentation and ensuring smooth customs clearance in Russia.
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How do you simplify customs procedures for new exporters?
Our team handles the entire customs process. We prepare and submit all required declarations, calculate duties, coordinate with customs brokers, and ensure your shipment complies with EAEU regulations to avoid delays.
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What documents do you help prepare, and who manages them?
We manage the full documentation workflow. This includes commercial invoices, packing lists, certificates of origin, product compliance documents (like EAC certification), and any transport documents—ensuring everything is accurate and accepted by authorities.
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How do you ensure my goods clear customs without delays?
Through preparation and local expertise. We classify your goods with the correct HS codes, ensure all certificates are pre-approved, and use our established relationships with customs officials to pre-clear shipments where possible.
3. Legal & Compliance
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What legal structure do I need to sell in Russia?
Most of our clients operate through a simple distributor agreement with our Russian partners, avoiding the need to establish a local entity. For larger operations, we assist with company registration.
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How do you handle product certification and labeling?
Our compliance team manages the entire process: translating requirements, preparing technical files, and liaising with accredited labs for GOST-R/EAC certification specific to your product category.
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Who owns the relationships with Russian distributors?
You do. We act as your facilitator and guarantor. All contracts are directly between your company and the distributor, with our team ensuring fair terms and compliance.
